Once you have made the decision to market your business via the Internet, you will need to determine what services will best serve you and your customers. Systems Audits PDG Communications wants to help you find the systems that work best for your business' World Wide Web needs. Accomplishing this involves an audit in which software and hardware engineers meet with you to determine how to get the most from your current system and what, if any, changes need to be made. The audit team will make an on-site evaluation and provide a written assessment of your systems capabilities in the context of the goals for fulfilling your particular project. The assessment includes recommended options for making your databases or other sources of information available on the Web and suggestions for the housing or maintaining of a Web server on your site. 1. Standard Information Systems Audit This audit assesses your existing information system in the context of your day-to-day needs and strategic objectives. The audit team will meet with individuals who use and manage your information system, then produce a written assessment that includes: an analysis of your existing hardware, software and networking programs with detailed information concerning how well these features meet your current needs; solutions to information system problems identified during the audit; recommendations on ways to improve efficiency in all components of your information system and; an analysis of expected changes in information system technology during the next six to 18 months, with suggestions to help you get the most from your current system. 2. Comprehensive Information Systems Audit This procedure includes all elements of the standard audit, as well as, additional components to provide a more thorough analysis and conceptual tools to allow you to replicate the process. These include results of formal data flow modeling with a data flow diagram in digital format for your continued use. Custom-designed Web/Intranet sites PDG Communications excels in creating, concisely designed, user-friendly, cost-effective World Wide Web sites to give your business a presence on the Internet. Or PDG Communications can assist your in-house graphics team in developing a site that meets your specific needs. A properly developed Intranet (a Web-browser based site which is accessed by your organizations' personnel) will allow you to better communicate with your employees. PDG Communications provides the network engineering and document management systems necessary to create an Intranet capable of handling complete corporate communications. Template-based Web sites PDG Communications can supply a creative, user-friendly Web site for those organizations with financial constraints. PDG Communications has designed a series of Template Web sites with all the design and navigational elements "pre-developed", all that is necessary for completion is your logo and text information. Interactive/Multimedia Presentations PDG Communications can create unique presentations with animation and audio for outstanding impact. Your presentations can be designed for CD-ROM distribution as well as, making the information available via the Internet, or housed within a kiosk for out-of-house presentations. OnLine Catalogs & Shopping Carts Selected product information is provided to customers through an online catalog. Customers can view your catalog or search a more extensive inventory database for specific products, fill their online shopping cart and pay for their purchases with secured credit card processing. Integrated Relational Databases PDG Communications constructs an interface between your companys' "flat files" of products, reports, news, and the Internet. Your customers can easily find pertainant information using keyword searches or specific pull-down menus. PDG Communications incorporates an import feature so you can also easily modify your databases with new records, via the Internet. Automated Mailrooms Fax-on demand systems allow the customer to receive your business' documents at their fax machine. The customer may access the information through a traditional dial-in service in which he requests information using a touch-tone phone, or via your Web site and your existing fax-on demand system. List Serve Mail Services PDG Communications provides access to automatic e-mail of newsletters, press releases or other information you wish to distribute to a large audience. These services can be designed for Internet or on an expanded Intranet set-up. Bulletin Boards & Chat Groups Establish a venue where your in-house experts can answer questions, provide insight, or exchange valuable information. For real-time conversations PDG Communications supplies software that allows you to open chat groups from general information to specific topic formats. ADDITIONAL SERVICES: Scanning - PDG Communications can scan your photographs or printed graphics and convert them into the best format for viewing on the Internet. Similarly, we can convert your printed text into a digital format for use online. "Local" Web site installation - for ease in displaying your Web site when you are away from your base location, PDG Communications can copy it to a laptop allowing you to use the site as a marketing tool, without the need for an Internet connection. Search Engine registration - allow customers to find you with just a few keystrokes, PDG Communications will register your Web site with the major search engines (like Lycos, Alta Vista, Excite, Yahoo, etc.) with META "tagged" keywords and descriptions. Domain Name registration - your company name is a valuable asset, PDG Communications can assist you in registering your name to make it a unique world-wide designation with millions of servers on the Internet. Training - for those who feel overwhelmed by the prospect of the Internet, PDG Communications can provide training classes conducted by qualified professionals, to allow your personnel to implement text updates and perform FTP to your Web site. What makes one Web site stand apart from the millions of others? The answer: enhanced components. some of these components are designed especially for the user, while others are designed to benefit the site administrators. PDG Communications has the skilled professionals and technological know-how to provide enhancements for both. Guestbook/Registration Sign-In Form Provides an online form to gather information from your clients. Typical uses for the form are; obtaining general user information, continuing education, certification, training classes registration and membership sign-up. The form is e-mailed to you and can be simultaneously "imported" into an existing database, or a customized database created by PDG Communications. Passcode Access This feature ensures that only authorized users, those with a predetermined passcode, access to parts of your Web site. The passcode can be added to any form to provide security for sensitive issues or for an entry to members only information. Field Validation Use this module to ensure that requested information is completed on any form. Verifies alpha/numerically and by character. Secured Pages Provides the necessary security protocols to protect the information entered on that page as it is e-mailed. Interactive Calculations Users can enter information to perform any type of mathematical calculation, from break-even analysis to mortgage payments. The results are automatically returned in a numeric or graph format. Downloadable Files/PDFs Provide your clients the "value added" service of downloading important written materials to their computers, such as; technical papers, service manuals, charts, graphs and service reports. These same documents can be created in a PDF (portable document format), so they may be viewed on-line in there original formats.

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